Privacy Policy

Information We Collect

Personal Information

When you create an account or use our services, we collect information that helps us provide personalized financial forecasting. This includes your name, email address, phone number, and business details. We also gather information about your financial preferences and forecasting needs to better serve you.

Technical Information

Our systems automatically collect technical data to ensure platform security and performance. This includes your IP address, browser type, device information, and how you interact with our platform. We use this information to detect potential security threats and improve user experience.

How We Use Your Information

Your data powers our financial forecasting platform in several important ways. We analyze your financial information to generate accurate predictions and insights tailored to your business needs. This helps us provide more relevant recommendations and improve our forecasting algorithms over time.

Data Protection and Security

Protecting your financial information is our top priority. We use industry-standard encryption to secure data both in transit and at rest. Our servers are hosted in secure facilities with strict access controls, and we regularly update our security measures to address emerging threats.

Security Measures

All sensitive data is encrypted using AES-256 encryption standards. We implement multi-factor authentication for account access and maintain comprehensive audit logs of all system activities. Our team conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.

In the unlikely event of a data breach, we'll notify affected users within 72 hours and take immediate steps to secure the platform. We also work with cybersecurity experts to continuously monitor our systems for suspicious activity.

Your Privacy Rights

You have significant control over your personal information and how we use it. Under South African data protection laws and international privacy standards, you can exercise several important rights regarding your data.

To exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to your request within 30 days and guide you through the process.

Data Sharing and Third Parties

We limit data sharing to essential service providers who help us operate our platform effectively. This includes cloud hosting providers, payment processors, and security monitoring services. All third parties are contractually bound to protect your information and can only use it for specified purposes.

When We Share Information

We may share your information in specific circumstances: when required by law or legal process, to protect our platform from fraud or abuse, or if we're involved in a business merger or acquisition. In all cases, we'll notify you when legally permitted and take steps to protect your privacy rights.

We never share your financial forecasting data with competitors or use it for purposes unrelated to providing our services. Your business insights remain confidential and are protected by strict internal access controls.

International Data Transfers

While our primary data centers are located within South Africa, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses and certification schemes that provide equivalent protection to South African privacy laws.

We regularly review our international data processing arrangements to ensure they meet evolving privacy standards and provide adequate protection for your personal information regardless of where it's processed.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. Essential cookies enable core features like secure login and session management, while analytics cookies help us understand how users interact with our platform.

You can control cookie settings through your browser preferences, though disabling essential cookies may affect platform functionality. We don't use cookies for advertising or tracking across other websites – they're strictly used to improve your experience on our platform.

Updates to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify active users via email and prominently display the updates on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.