Cookie Policy
Searix Link Data Usage and Tracking Technologies
Last updated: January 15, 2025
Understanding Our Data Collection
At Searix Link, we believe transparency about data collection builds trust. This policy explains how we use cookies and similar tracking technologies on searixlink.com to enhance your experience with our financial forecasting platform. We collect data to understand how you interact with our services, which helps us improve functionality and provide personalized insights for your financial planning needs.
Cookies are small text files stored on your device when you visit our website. Think of them as digital memory aids that help our platform remember your preferences and provide a smoother experience. We use various types of tracking technologies, each serving specific purposes in delivering our financial services effectively.
Types of Tracking Technologies We Use
Essential Cookies
These are absolutely necessary for our financial platform to function properly. They enable core features like secure login to your forecasting dashboard, maintaining your session while you work on financial models, and ensuring data security during transactions. Without these cookies, you wouldn't be able to access your personalized financial forecasting tools or save your work.
Functional Cookies
These enhance your experience by remembering your preferences and settings. For example, they recall your preferred currency display, dashboard layout preferences, and frequently used financial calculation methods. They also remember your timezone for accurate date displays in your forecasting reports and maintain your chosen language settings.
Analytical Cookies
We use these to understand how you navigate our platform and which features provide the most value. This data helps us identify which forecasting tools are most popular, where users might encounter difficulties, and how we can improve the overall user experience. All analytical data is aggregated and anonymized to protect your privacy.
Marketing Cookies
These help us deliver relevant content about new features, financial insights, and educational resources that might interest you. They track your engagement with our content to ensure we're providing valuable information about financial forecasting techniques and market trends relevant to the South African market.
How Tracking Enhances Your Experience
Our tracking technologies work behind the scenes to create a more personalized and efficient experience. When you log into your Searix Link dashboard, cookies remember your preferred chart types for financial data visualization, your most frequently accessed forecasting models, and your custom settings for risk assessment calculations.
For instance, if you regularly work with quarterly revenue projections, our system learns this pattern and can pre-load relevant templates and suggest appropriate analytical tools when you start a new session.
We also use tracking data to optimize platform performance. By understanding which features are accessed most frequently, we can ensure faster loading times for popular tools and identify areas where additional server resources might be needed. This is particularly important for complex financial calculations that require significant processing power.
Data We Collect Through Tracking
- Pages visited and time spent on different sections of our platform
- Forecasting tools and features you use most frequently
- Device information and browser specifications for compatibility optimization
- Geographic location (country/region level) for localized financial data
- Interaction patterns with charts, graphs, and financial visualization tools
- Error logs and technical issues to improve platform stability
- Preferences for data presentation and dashboard customization
- Session duration and frequency of platform usage
We never collect sensitive financial information through cookies. Your actual financial data, account numbers, and personal financial details are handled through separate, highly secure systems with additional encryption and protection measures that go beyond standard cookie technology.
Managing Your Cookie Preferences
You have complete control over how cookies are used on your device. Most modern browsers allow you to view, manage, and delete cookies through their settings menu. However, keep in mind that disabling certain cookies may affect the functionality of our financial forecasting platform.
Browser Cookie Management
In Chrome, Firefox, Safari, and Edge, you can access cookie settings through the Privacy or Security section of your browser preferences. You can choose to block all cookies, allow only first-party cookies, or create exceptions for specific websites like searixlink.com. We recommend allowing essential cookies to ensure full platform functionality.
If you choose to disable analytical or marketing cookies, you'll still have full access to all our financial forecasting tools. However, you might notice that the platform takes longer to learn your preferences, and you may receive less personalized content recommendations.
Data Retention and Control
We retain cookie data for varying periods depending on the type and purpose. Essential cookies typically expire when you close your browser session, while functional cookies might persist for up to 12 months to maintain your preferences. Analytical data is anonymized and aggregated within 30 days of collection.
You can request deletion of your cookie data at any time by contacting our support team. We'll process your request within 7 business days and confirm once your data has been removed from our systems.
Our cookie retention policies align with South African data protection standards and international best practices. We regularly review and update our data handling procedures to ensure compliance with evolving privacy regulations and to maintain the highest standards of data security.
Third-Party Tracking
Some cookies on our platform are placed by third-party services that help us deliver better functionality. These might include analytics providers, content delivery networks, and security services. We carefully vet all third-party partners to ensure they meet our privacy and security standards.
Third-party cookies are governed by the privacy policies of their respective providers. We provide links to these policies where applicable and ensure that any data sharing is limited to what's necessary for platform functionality and improvement.
Questions About Our Cookie Policy?
Address: 20 Birmingham St, Benoni South, Benoni, 1501, South Africa
Phone: +27722388730
Email: support@searixlink.com
Our team is available to discuss any aspects of our data collection practices and help you optimize your cookie settings for the best possible experience with our financial forecasting platform.